Comparison
ActivTrak alternatives for MSPs: an honest comparison
ActivTrak is capable, with more reporting depth than most alternatives, including ours. MSPs look elsewhere because the account model and billing unit assume a single business watching itself.
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We sell a competing product, so treat this as an interested party's framework: the questions to ask of any candidate, and where we lose.
The four questions that decide it
- What is the billable unit? Users, devices, or logins, and whether cost tracks hiring.
- Is the client a first-class object? One account, clients separated, or one per client.
- How does it deploy? Silent install via your RMM, or a manual path per client.
- What does the agent collect? Whether it captures typed content, and whether the service is visible and removable.
Report depth matters, but it is the fifth question. A report you cannot deploy across twelve clients is useless.
Where the incumbents are stronger
ActivTrak has spent a decade building reporting surface: more report types, filtering, deeper history, and features SnitchOS lacks.
Check for the specific views your workflow depends on. Do not assume parity from similar descriptions.
Where SnitchOS is different
| Criterion | SnitchOS |
|---|---|
| Billable unit | Admin/Manager logins, $100 each/month |
| Monitored employees, devices, clients | Included, no per-unit fee |
| Account model | One account, per-client records and settings |
| Access scoping | Admins account-wide, managers scoped per client, full or read-only |
| Deployment | Silent install via RMM, Intune, or Group Policy |
| Typed content | Never recorded: keystrokes, clicks, mouse distance counted only |
| Agent visibility | Visible Windows service, removable by a local administrator |
| Commitment | Month-to-month, 14-day pilot, no card |
Competitor prices change, so this page does not quote them. Dated figures are on the cost comparison.
Where SnitchOS loses
- Windows only. No macOS or Linux agent this year.
- Microsoft Entra sign-in only. Clients not on Microsoft 365 cannot be given dashboard logins.
- Less report surface than products built over a decade.
- No long customer list. We are early: no-card pilot, month-to-month billing.
- No historical import. Reporting starts from data we collect.
How to evaluate without a migration
Run the candidate on one client and one Windows device alongside your current tool for 14 days. Compare both against the week you had. Export from both. Uninstall both.
Limits
We wrote this and sell one option. The criteria are durable, the conclusions ours. See the comparison page for the short version.
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Evaluate it alongside what you run today
$100 per login a month, month to month, no migration. Or start with a 14-day pilot, no card.