ActivTrak alternatives for MSPs: an honest comparison
ActivTrak offers deeper reporting, but its billing assumes a single business, not an MSP with many clients. SnitchOS charges per admin login instead of per employee, keeps each client's data separate in one account, and is Windows-only.
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What are the four questions that decide it?
- What is the billable unit? Users, devices, or logins, and whether cost tracks hiring.
- Is the client a first-class object? One account, clients separated, or one per client.
- How does it deploy? Silent install via your RMM, or a manual path per client.
- What does the agent collect? Whether it captures typed content, and whether the service is visible and removable.
Report depth matters, but it's fifth: undeployable reporting is useless. More on billing: per-user vs. per-admin pricing.
Where are the incumbents stronger?
ActivTrak has a decade's head start: more report types, filtering, and deeper history. Check the specific views your workflow needs before assuming parity.
How is SnitchOS different?
SnitchOS prices per admin login, not per employee, and keeps each client's data separate inside one account. Full pricing details are here.
| Criterion | SnitchOS |
|---|---|
| Billable unit | Admin/Manager logins, $100 each/month |
| Monitored employees, devices, clients | Included, no per-unit fee |
| Account model | One account, per-client records and settings |
| Access scoping | Admins: account-wide. Managers: per client, full or read-only |
| Deployment | Silent install via RMM, Intune, or Group Policy |
| Typed content | Never recorded: keystrokes, clicks, mouse distance counted only |
| Agent visibility | Visible Windows service, removable by a local administrator |
| Commitment | No contract |
Prices change. See cost comparison.
Where does SnitchOS lose?
- Windows only. No macOS or Linux agent this year.
- Microsoft 365 or Google sign-in only. No Microsoft 365 or Google account, no dashboard login.
- Less report surface than decade-old competitors.
- No long customer list. We're early.
- No historical import. Reporting starts from data we collect.
How do you evaluate it without a migration?
Run the candidate on one client for 14 days. Compare, export, uninstall.
Limits
This comparison is not neutral: we sell one of the options compared. See the short comparison.
Evaluate it alongside what you run today
$100 a month, no migration.