Help & documentation
SnitchOS documentation
Deployment, administration, employee-notice, and troubleshooting guidance for MSP teams running SnitchOS across client tenants.
Deploy with your RMM
Push the agent to every endpoint silently from NinjaOne, Datto, ConnectWise, Kaseya, N-able, Intune, or GPO.
Install on a single machine
The downloadable per-customer installer for bench machines, home workers, and anything your RMM can't reach.
Agent on the endpoint
The outbound hosts to allow through a client's firewall, what runs on the machine, and how often it samples.
How the score works
The formula, the 70/40 color bands, where classifications come from, and what the score deliberately leaves out.
Admin & enrollment keys
Sign-in, tenants, reusable fleet keys, deliberate rotation, one-off keys, and safe key handling.
Employee monitoring notice
A ready-to-adapt disclosure template your clients can hand to staff before rollout, plus a deployment checklist.
Troubleshooting
The bare-MSI error, enrollment failures, missing users, AV heuristics, and clean uninstall.
Getting started in four steps
- Create the tenant. Sign in at app.snitchos.com → Tenants → Create tenant (name + slug).
- Give notice. Have your client distribute the employee monitoring notice and record acknowledgement before any endpoint is enrolled.
- Deploy. From Tenants → <customer> → Install agents, either download the per-tenant script and push it through your RMM, or grab the downloadable installer for one-off machines.
- Verify. New devices appear on the tenant overview within about 60 seconds of a successful install.