Help & documentation

SnitchOS documentation

Deployment, administration, employee-notice, and troubleshooting guidance for MSP teams running SnitchOS across client tenants.

Deploy with your RMM

Push the agent to every endpoint silently from NinjaOne, Datto, ConnectWise, Kaseya, N-able, Intune, or GPO.

Admin & enrollment keys

Sign-in, tenants, reusable fleet keys, deliberate rotation, one-off keys, and safe key handling.

Employee monitoring notice

A ready-to-adapt disclosure template your clients can hand to staff before rollout, plus a deployment checklist.

Troubleshooting

The bare-MSI error, enrollment failures, missing users, AV heuristics, and clean uninstall.

Getting started in four steps

  1. Create the tenant. Sign in at app.snitchos.com → Tenants → Create tenant (name + slug).
  2. Give notice. Have your client distribute the employee monitoring notice and record acknowledgement before any endpoint is enrolled.
  3. Deploy. Download the per-tenant installer script from Tenants → Manage keys and push it through your RMM.
  4. Verify. New devices appear on the tenant overview within about 60 seconds of a successful install.
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